Privacy Policy

Scope Of This Policy

This Privacy Policy describes the personal information practices associated with the Kashmir Cannabis website and our Cornwall store operations. It applies when you:

• Visit or browse our website.
• Use an online contact form.
• Browse or place an order through an online menu.
• Contact one of our stores by telephone or electronically.
• Subscribe to communications where that option is offered.
• Otherwise voluntarily provide information to us.

Information We May Collect

Depending on how you interact with Kashmir Cannabis, we may collect information including:

• Your name and contact information.
• Your telephone number and email address.
• Information included in messages or inquiries.
• Order, transaction and store-selection information.
• Age or eligibility confirmations required for adult-use services.
• Browser, device, IP address and general usage information.
• Cookie identifiers and analytics information.

We aim to collect only the information reasonably required for the identified purpose. Please do not submit sensitive personal information through a general website form unless specifically requested.

How We Use Information

Personal information may be used to:

• Respond to questions, requests and customer inquiries.
• Provide information about our Cornwall locations.
• Process, manage or support online orders and transactions.
• Confirm eligibility for age-restricted services.
• Operate, maintain and improve our website.
• Detect misuse, fraud or security concerns.
• Maintain appropriate business and transaction records.
• Meet applicable legal or regulatory obligations.
• Send permitted communications where consent exists.

When Information May Be Shared

Kashmir Cannabis does not sell personal information. We may disclose limited information to service providers that help us operate our website or provide requested services, including:

• Website hosting and technical service providers.
• Customer relationship and form-management platforms.
• Online menu and ordering providers.
• Payment processors and financial institutions.
• Analytics, security and fraud-prevention providers.
• Professional advisers where reasonably necessary.

Information may also be disclosed where required or permitted by law, to respond to a lawful request, protect legal rights, investigate misuse or address a safety or security concern.

Online Orders And Payments

Online menus, ordering tools and payment services may be operated by third-party providers. Information submitted through those services may be collected directly by the applicable provider and governed by its terms and privacy policy.

Kashmir Cannabis may receive transaction-related information needed to manage an order, such as a customer name, contact details, order contents, transaction status and selected store.

Cookies And Analytics

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website activity, measure performance and help protect the website from misuse.

Depending on the services enabled, analytics providers may collect information such as pages visited, approximate location, device type, browser, referral source and time spent on the website.

You may be able to limit cookies using your browser settings. Disabling certain cookies may affect website functionality.

Marketing Communications

Where marketing communications are offered, Kashmir Cannabis will seek consent where required. Communications may include an unsubscribe option or instructions for changing communication preferences.

You may withdraw consent to receive marketing messages at any time. Withdrawal does not prevent necessary transactional, service-related or legally required communications.

Security And Retention

Kashmir Cannabis uses reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, use, disclosure, alteration or loss.

No website, electronic transmission or storage system can be guaranteed completely secure. Information is retained only for as long as reasonably required for the purposes described in this policy, including business, legal, accounting, security and regulatory requirements.

Information may be processed or stored by service providers operating in Canada or other jurisdictions. When information is processed elsewhere, it may be subject to the laws of that jurisdiction.

Your Privacy Choices

Subject to applicable law and appropriate identity verification, you may contact Kashmir Cannabis to:

• Ask whether we hold personal information about you.
• Request access to eligible personal information.
• Ask us to correct inaccurate or incomplete information.
• Withdraw consent where processing depends on consent.
• Ask questions about our personal information practices.
• Submit a privacy-related concern or complaint.

Some information may need to be retained where required by law or reasonably necessary for an ongoing transaction, security matter or legitimate business record.

Changes To This Policy

Kashmir Cannabis may update this Privacy Policy to reflect changes to our services, technology, business practices or legal obligations.

The current version will be posted on this page with its effective date. Continued use of the website following an update is subject to the revised policy.